09/02/2017    Máy in

Printer Repair

With more than 10 years of experience, PCTech offers our customers nation-wide, OEM trained technicians for all the leading manufacturers. We have over 300 technicians nationwide who average 10 years in experience of servicing printers and are the leading experts in the industry. We partner direct with the manufacturers to provide service and support for their printers. Our internal qualifications team helps to ensure technicians arrive onsite with new OEM parts in hand. PCTech works with you to develop a service option that will best fit your business objectives, prevent your customers from experiencing unnecessary equipment breakdowns, and save you valuable time and money by keeping your systems up and running.

Some of the manufacturers we support are: Zebra, Sato, Datamax, Intermec by Honeywell, Printronix, Citizen, Cab, Toshiba TEC, HP, Lexmark, Cognitive TPG, and more!

Printer Repair

National Service Center offers various service options and response times so you can select the plan that best suits your business:

Time and Materials Repairs

Onsite (average 2 day repair completion)

Depot (average 2 day repair completion)

Onsite Service Contracts

Same Day (4 Hours)

Next Business Day

Standard 2 Business Day (1 to 2 day repair completion)

Depot Service Contracts

Time and Materials Repairs: Offers a convenient, pay-as-you go way to obtain maintenance on your hardware when it breaks down, becomes damaged, or simply is not working properly. Customers are charged hourly rates for travel (for onsite repairs) and labor, plus the cost of parts and shipping (if applicable). These repairs can be done both onsite at your location or at our depot facility in Greenville, SC.

Printer Repair

Onsite Service Contracts: Annual onsite service plans can include: unlimited repairs, all non-consumable parts (excludes Printheads), travel and labor, technical support, and preventative maintenance checks.

Depot Service Contracts: Annual depot service contracts include: unlimited repairs, all non-consumable parts (excludes Printheads), labor, return ground shipping from our facility in Greenville, SC, and preventative maintenance checks.

PCTech – connect peoples together!